IT Outsourcing

Supporting mission-critical applications and hosting them in a safe and highly available environment is what we can offer you. 

The Data Center Services of Siemens IT Solutions and Services give you the professional support you need to guarantee the availability of your infrastructure. Our powerful infrastructure management lets you enjoy the benefits of smooth and reliable business processes.

Our offer for the management of computer centers covers:

Enabling a workforce to perform across distributed, real-time environments demands a desktop infrastructure that is at once stable, available and scalable – we offer them to you.

Siemens IT Solutions and Services offers you flexible and cost-efficient workplace services. You will boost productivity in the office sector by using the appropriate IT solution. As a partner of Microsoft for many years, we have the expertise in providing related services to Microsoft Windows IT infrastructure.   

Service
Our service offerings include:

From desktop to server environment, you can be assured that our highly-trained and certified technical professionals will support you along the consult, design, build, operate and maintain IT value chain. We will work with you to develop an infrastructure architecture and migration strategy that best suit your requirements.

Global standardized helpdesk services for multi-sites in multiple languages. We offer helpdesk services for client desktops and I&C products.

With Help Desk Services, Siemens IT Solution and Services offers companies global standardized helpdesk services. These cover the optimization and take-over of your existing helpdesk as well as the development and implementation of tailor-made to suit your specifical needs.

With Help Desk Services

To meet our customers' different needs, our global business activities cover the two main trends in the helpdesk field:

The core function of Infrastructure Service Solutions is to guarantee a secure and readily available I&C Infrastructure beyond the realm of pure maintenance.

High-availability I&C Infrastructure with consideration of Total Cost of Ownership is a central topic of the conceptual design.

Our offerings cover:

Cabling Services
A smart cabling system can pay for itself many times over its lifetime. Good decisions and qualified construction today can eliminate costly re-cabling in the future.

Siemens IT Solutions and Services understands your applications and designs infrastructures that are customized for you. Your cabling solution will eliminate the frustration of poor network performance or downtime.

Through cooperation with world class cabling material suppliers, such as Corning, Krone, Siemon, and Avaya, our integrating technologies will increase your production capabilities and adherence to established industry standards, ensuring the security and functionality of your structured cabling system.

IT Infrastructure Change Management
All organizational changes, product obsolescence, and an increasingly mobile workforce are just some of the challenges that must be overcome when managing a dynamic distributed computing environment.

Siemens IT Solutions and Services can manage and perform all scheduled service events, from individual installations, upgrades, and relocations to large enterprise-wide migrations. Through the use of our project management methodology, proven operational processes, and closed loop tracking systems, Siemens consistently delivers the high quality, cost effective IMAC/D** service that our customers demand.

IT Infrastructure Construction Services
We provide IT consulting services to help our customers assess different technology strategies and in doing so, align their chosen technology strategy with their business or process strategy. These services support customers' IT initiatives by providing strategic, architectural, operational and implementation planning.

Information and communication networks must optimally be coordinated with each other to safeguard smooth business processes. We are your full IT service partner with the expertise in information and communication solutions.

As global competition forces companies to share more of the process of value creation with customers and partners, optimal network availability and performance around the clock has become an operational imperative. Increasing employee mobility, a growing trend in teleworking, continuing security threats as well as renewed merger and acquisition activity are presenting CIOs and network managers everywhere with challenging new scenarios. Convergence across devices, applications, networks and access channels is simultaneously creating numerous new opportunities – IP telephony, unified messaging and multimedia services to name just a few.

All of today’s IT service providers can deliver IT expertise. As one of the few full service IT partners with combined information and communication solution capabilities, Siemens IT Solutions and Services is perfectly positioned to elevate your network availability, performance and security at every level.

Essential components of this service offering are configuration and administration of FTP access, enabling of database access virtual web server and access to log files and statistical evaluation according to security standards and customer requirements.

The Command and Control Center (CCC) provides continuous network and system monitoring, coupled with proactive maintenance and management of today's complex, multi-vendor technological environment. By utilizing the ITIL framework of processes and best practices, we provide the best-of-breed technological solution to monitor the performance of your networks and applications and to optimize their availability.